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22 August 2023

Ridder North America Enhances Service Department to Elevate Customer Experience

Ridder is excited to announce a strategic reorganization within its North American service department, aimed at bolstering customer satisfaction and operational efficiency. This decisive move highlights Ridder’s commitment to delivering top-notch service and support to its valued clients.

Under the new organizational structure, Corey Jubenville has embraced the role of North American Service Manager. In this pivotal position, Corey will provide visionary leadership, overseeing a seamless integration of Canadian and United States Service Engineers and Technicians into a single cohesive unit. This strategic alignment is expected to optimize service delivery across North America.

In another key development, Phillip Woody has been promoted to Lead US Service Engineers, a testament to his expertise and contributions to the company. Phillip will be at the helm of the US Service Engineers, facilitating streamlined communication and project management efforts within the team. Reporting to Corey Jubenville, this hierarchical structure ensures a focused approach towards enhancing technical service initiatives.

“We are confident that this realignment will significantly enhance our ability to meet and exceed customer expectations,” said Wil Lammers, Managing Director of the Americas at Ridder. “By consolidating our resources and expertise under the capable leadership of Corey and Woody, we are positioned to provide unparalleled service quality and responsiveness.”

Contact Details:

Corey Jubenville | North American Service Manager
C: 1.226.350.1371
O: 1.855.322.1400 x 109

Phillip Woody | Lead US Service Engineer
T: 1.216.906.0818
O: 1.855.322.1400 x 105